Profile Management
Learn how to manage your personal account information, settings, and preferences across events.
Profile Settings Overview
Your profile settings are accessible from the user menu in the top-right corner of any page. These settings apply globally across all events you participate in.
Screenshot needed: User menu dropdown showing profile options and settings links
Profile Information
Basic information you can manage:
- Name: Display name shown to other users
- Email: Login email and contact address
- Avatar: Profile picture (if supported)
- Timezone: For proper timestamp display
- Language: Interface language preference
Screenshot needed: Profile information form showing editable fields
Account Security
Security settings:
- Password: Change your login password
- Login activity: View recent login sessions
- Account status: See if your account is active
- Data export: Request your personal data (if implemented)
Notification Preferences
Configure how and when you receive notifications:
Global Notification Settings
Email notifications:
- Frequency: Immediate, hourly, daily digest, or disabled
- Types: New reports, comments, assignments, announcements
- Quiet hours: Set times when you don't want notifications
- Emergency override: Always receive urgent notifications
Screenshot needed: Notification preferences page showing email settings and frequency options
Event-Specific Notifications
Per-event customization:
- Different notification rules for different events
- Role-based defaults (Admins get more notifications)
- Event priority settings (some events more important than others)
- Mobile push notification preferences
Example scenarios:
- High-priority event: Immediate email + push for all activity
- Low-priority event: Daily digest only
- Volunteer event: Only urgent notifications during quiet hours
Mobile Notifications
Push notification settings:
- Enable/disable push notifications
- Notification types: Which events trigger push notifications
- Sound settings: Different sounds for different priority levels
- Badge counts: Show unread notification counts
Event Memberships
Manage your participation in events from /profile/events
:
Current Event Memberships
Information displayed:
- Event name and description
- Your role in each event
- Date you joined the event
- Last activity in the event
- Event status (active/inactive)
Screenshot needed: Event memberships page showing list of events with roles and activity
Joining New Events
Methods to join events:
Invite Codes
- Get the code from an event administrator
- Enter code in the "Join Event" section
- Confirm your participation with the assigned role
- Access the event immediately
Invitation Links
- Click invitation links sent by administrators
- Links automatically redirect you to accept the invitation
- May require login if you're not already authenticated
Leaving Events
To leave an event:
- Find the event in your memberships list
- Click "Leave Event" button
- Confirm your decision
- Lose access to all event data immediately
When you leave an event, you lose access to all reports you submitted and cannot see any event data. Event Admins can re-invite you if needed.
Multi-Event Profile Management
Consistent Identity
Benefits of unified profile:
- Same name: Consistent identity across all events
- Single login: One password for all your events
- Unified settings: Notification preferences apply everywhere
- Cross-event features: Global dashboard and reporting
Role-Specific Considerations
Different roles, same profile:
- Your profile information is the same across all events
- Your permissions change based on your role in each event
- Notification preferences can be customized per event
- Activity history is tracked separately for each event
Privacy Across Events
Event isolation:
- Event teams cannot see your participation in other events
- Your activity in one event doesn't affect others
- Each event maintains separate audit logs
- Data is strictly scoped to individual events
Data and Privacy
Personal Data Management
What data is stored:
- Profile information (name, email, preferences)
- Event memberships and roles
- Activity logs and audit trails
- Notification preferences and settings
Data control:
- Update: Change your information anytime
- Export: Request your data (if implemented)
- Delete: Contact administrators for account deletion
- Privacy: Understand how your data is used
Privacy Settings
Control your visibility:
- Profile visibility: Who can see your profile information
- Activity visibility: Whether your actions are logged
- Contact preferences: How others can reach you
- Data sharing: Control data sharing between events
Screenshot needed: Privacy settings page showing visibility and data control options
Account Maintenance
Regular Account Hygiene
Recommended periodic tasks:
Monthly
- Review notification settings: Adjust based on your current needs
- Check event memberships: Leave events you no longer need
- Update contact information: Keep your email current
- Review security settings: Check for any suspicious activity
Quarterly
- Change password: Update your password periodically
- Review privacy settings: Ensure settings match your preferences
- Clean up old notifications: Archive or delete old notifications
- Update profile information: Keep your information current
Account Security Best Practices
Protecting your account:
- Strong password: Use unique, complex passwords
- Regular updates: Change passwords periodically
- Secure logout: Always log out on shared computers
- Monitor activity: Review login activity regularly
If you suspect compromise:
- Change password immediately
- Contact administrators for help
- Review recent activity in all your events
- Update any saved passwords in browsers
Troubleshooting Profile Issues
Can't Update Profile Information
Common solutions:
- Check permissions: Some fields may be restricted
- Verify email: New email addresses may need verification
- Clear browser cache: Try refreshing the page
- Contact support: Some changes require administrator help
Notification Problems
Not receiving notifications:
- Check email settings: Verify your email address is correct
- Check spam folder: Notifications might be filtered
- Review notification preferences: Ensure notifications are enabled
- Test with different events: Some events may have different settings
Too many notifications:
- Adjust frequency: Change from immediate to daily digest
- Customize by event: Set different rules for different events
- Use quiet hours: Set times when you don't want notifications
- Contact event admins: They may be able to adjust event-level settings
Event Membership Issues
Can't join an event:
- Check invite code: Ensure the code is correct and not expired
- Verify permissions: Some events may be invitation-only
- Contact event admin: They can send you a direct invitation
- Try different browser: Clear cache or use incognito mode
Can't leave an event:
- Check your role: Some roles may require admin approval to leave
- Contact event admin: They can remove you from the event
- System admin help: System admins can remove users from events
Next Steps
After setting up your profile:
- Get role-specific guidance - Learn what to do next based on your role
- Learn about navigation - Understand how to move around efficiently
- Read role-specific guides - Dive deeper into your specific responsibilities
Need help with profile settings? Check our FAQ or Troubleshooting Guide.
Continue with: Next Steps →