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Getting Started Overview

Welcome to the Conducky User Guide! This comprehensive guide will help you get started with Conducky, from creating your first account to managing reports and teams.

🚀 Quick Navigation​

New to Conducky? This overview provides everything you need to get started effectively.

Already familiar with the basics? Jump to specific sections:

Need quick answers? Check our FAQ for immediate help.

What You'll Learn​

This getting started guide covers everything you need to begin using Conducky effectively:

Account and Authentication​

  • Creating your account through different methods
  • Understanding invitation links and codes
  • Managing passwords and account security
  • Multi-event account management
  • Understanding the three-level navigation system
  • Using the dashboard effectively
  • Switching between events
  • Mobile-first design principles

Role-Based Access​

  • Understanding your permissions
  • Working within your assigned role
  • Collaborating with team members
  • Multi-event participation

Essential Features​

  • Profile management and settings
  • Notification preferences
  • Cross-event functionality
  • Getting help and support

User Types and Starting Points​

Conducky serves different types of users with different needs:

🆕 First-Time Users​

If you're new to Conducky, start with:

  1. Account Setup - Get your account created
  2. First Steps - Understand your dashboard
  3. Understanding Roles - Learn your permissions

👥 Event Participants​

If you're joining an event team, focus on:

  1. Account Setup - Accept your invitation
  2. Understanding Roles - Know your responsibilities
  3. Next Steps - Role-specific guidance

🔧 System Administrators​

If you're setting up Conducky, prioritize:

  1. Account Setup - Become the first System Admin
  2. Understanding Roles - Learn the permission system
  3. Admin Guide - System configuration

🎯 Multi-Event Users​

If you work with multiple events, see:

  1. Profile Management - Manage cross-event settings
  2. First Steps - Use the global dashboard
  3. First Steps - Learn about cross-event features

Mobile-First Design​

Conducky is designed with mobile users as the primary focus:

📱 Why Mobile-First?

  • Most incident reports happen on mobile devices
  • Response teams often work from phones and tablets
  • Quick access is crucial during events

🎨 Mobile Features:

  • Touch-friendly interface with large tap targets
  • Responsive design that works on all screen sizes
  • Optimized navigation for small screens
  • Fast loading and offline-friendly where possible

💡 Mobile Tips:

  • Bookmark your event dashboard for quick access
  • Set up push notifications for urgent reports
  • Use the mobile-optimized forms for faster reporting
  • Take advantage of camera integration for evidence

Getting Help​

Self-Service Resources​

Quick problems:

Learning more:

Contact Support​

For event-specific issues:

  • Contact your event administrators
  • Use team communication features
  • Check event-specific documentation

For account or system issues:

  • Contact your system administrators
  • Report technical problems with specific details
  • Use proper channels for security concerns

For community help:

Ready to Start?​

Choose your path based on your situation:

🆕 I'm completely new

Start with account creation and basic orientation

Create Account →

📧 I have an invitation

Accept your invitation and join your event

Accept Invitation →

⚙️ I'm setting up the system

Become the first admin and configure Conducky

Become Admin →

🔄 I'm already logged in

Learn about your dashboard and next steps

Explore Dashboard →

Continue with: Account Setup →