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5-Minute Quick Start

Get up and running with Conducky quickly! This guide helps you understand the basics in just a few minutes.

🚀 Your First 5 Minutes​

Step 1: Access Conducky (30 seconds)​

If you received an invitation link:

  1. Click the invitation link from your email
  2. Create an account or log in if you already have one
  3. Accept the invitation to join the event

If you're starting fresh:

  1. Visit your organization's Conducky instance (check with your admin for the URL)
  2. Click "Register" to create a new account
  3. The first account automatically becomes a System Admin

Step 2: Understand Your Dashboard (1 minute)​

After logging in, you'll see your Global Dashboard:

  • No events yet? You'll see instructions for joining events
  • Single event user? Quick access to that event
  • Multiple events? Cards showing all your events with quick stats

Key areas to notice:

  • User menu (top right): Access your profile and settings
  • Navigation (left sidebar): Changes based on your current context
  • Event cards: Click to enter an event's workspace

Step 3: Join Your First Event (1 minute)​

If you have an invite code:

  1. Go to your profile (/profile/events)
  2. Enter the invite code in the "Join Event" section
  3. Confirm your participation

If you're a System Admin creating events:

  1. Click "Create Event" from the admin dashboard
  2. Fill in event details (name, slug, dates)
  3. Add yourself as an Event Admin
  4. Start inviting team members

Step 4: Explore Event Features (2 minutes)​

Once in an event, explore the key features:

📊 Event Dashboard

  • Overview of recent activity
  • Quick access to incidents and team management
  • Event-specific navigation appears in the sidebar

📝 Submit Incident (All Users)

  • Click "Submit Incident" in the sidebar
  • Fill out the incident details
  • Upload evidence if needed
  • Submit for the response team to review

📋 View Incidents

  • Reporters: See "My Incidents" to track your submissions
  • Responders/Admins: See "All Incidents" to manage incidents

👥 Team Management (Event Admins)

  • View and manage team members
  • Send invitation links to new users
  • Assign roles (Reporter, Responder, Event Admin)

Step 5: Essential Navigation (30 seconds)​

Three-level navigation system:

  1. Global Dashboard (/dashboard) - Multi-event overview
  2. Event Context (/events/[event-slug]/) - Event-specific features
  3. System Admin (/admin/) - System management (System Admins only)

Quick tip: Use the breadcrumbs at the top to understand where you are!

🎯 What's Your Role?​

Incidenter (Event Attendee)​

You can:

  • Submit incident reports
  • View and track your own incidents
  • Add comments to your incidents
  • Upload evidence files

Your workflow:

  1. Something happens → Submit an incident
  2. Response team investigates → You receive updates
  3. Add comments if you have more information

Responder (Safety Team Member)​

You can:

  • View all incidents in your events
  • Change incident states (investigating, resolved, etc.)
  • Add internal and external comments
  • Assign incidents to team members

Your workflow:

  1. New incident arrives → Review details
  2. Start investigation → Change state to "investigating"
  3. Work the case → Add comments and updates
  4. Resolution → Mark as resolved or closed

Event Admin (Event Organizer)​

You can:

  • Everything Responders can do, plus:
  • Manage team members and roles
  • Configure event settings
  • Create invitation links
  • View event analytics and incidents

Your workflow:

  1. Set up event → Add team members
  2. Train your team → Share documentation
  3. Monitor incidents → Ensure proper response
  4. Review and improve → After-event analysis

System Admin (System Administrator)​

You can:

  • Create and manage events
  • System-wide configuration
  • User management across all events
  • Access to admin interface

Important: System Admins need explicit event roles to access event data! Being a System Admin doesn't automatically grant access to event content - you must be added as an Event Admin, Responder, or Reporter for each event.

🔧 Essential Features​

Incident States​

Incidents flow through these states:

  • Submitted → Investigating → Resolved → Closed

Comment Types​

  • External: Visible to everyone who can see the incident - Internal: Only visible to Responders and Event Admins

Invitation System​

  • Invitation links: Send to specific users for specific roles
  • Invite codes: Share codes that users can redeem themselves

Multi-Event Support​

  • Belong to multiple events with different roles
  • Switch between events using the event cards
  • Cross-event incident view for responders working multiple events

🆘 Need Help?​

Quick Problem Solving​

Can't see navigation?

  • Make sure you're logged in (name in top-right corner)
  • Ensure you have roles in at least one event

Can't access an event?

  • Check you have the correct role
  • Verify the event URL is correct
  • Contact the event administrator

Can't submit incidents?

  • Ensure you have at least Reporter role
  • Check all required fields are filled
  • Try refreshing the page

Get More Help​

🎉 You're Ready!​

That's it! You now know the basics of Conducky. Here's what to do next:

For Reporters​

  1. Bookmark your event dashboard
  2. Familiarize yourself with the incident submission process
  3. Know how to check the status of your incidents

For Responders​

  1. Review your team's response procedures
  2. Practice changing incident states and adding comments
  3. Set up notifications (when available)

For Event Admins​

  1. Set up your team and send invitations
  2. Configure event settings and information
  3. Train your team on Conducky usage

For System Admins​

  1. Complete system configuration
  2. Create events and add Event Admins
  3. Review the Admin Guide for advanced features

Ready for more? Check out the complete User Guide for detailed information about all features.