Skip to main content

Frequently Asked Questions

Welcome to the Conducky FAQ! Find quick answers to common questions about using the platform.

Quick Navigation

🚀 Getting Started

  • What is Conducky and who should use it?
  • How to get access and join events
  • Basic troubleshooting for new users

👥 Roles & Permissions

  • Understanding different user roles
  • What each role can and cannot do
  • Multi-event participation

📝 Incidents & Reports

  • How to submit and manage incidents
  • Privacy and visibility rules
  • Report lifecycle and states

💬 Comments & Communication

  • Internal vs external comments
  • Editing and managing comments
  • Notification system

🎯 Events & Organizations

  • Joining multiple events
  • Leaving events and data access
  • Event lifecycle and administration

🔧 Technical & Integration

  • Browser support and mobile experience
  • API access and integrations
  • Data backup and security

👤 Account Management

  • Profile settings and password changes
  • Account security and troubleshooting
  • Data privacy and account deletion

Can't Find What You're Looking For?

If you can't find the answer to your question in these FAQ sections:

  1. Check the Troubleshooting Guide for technical issues
  2. Review the User Guide for detailed feature documentation
  3. Contact your event administrators for event-specific questions
  4. Reach out to system administrators for technical support

Here are some of the most frequently asked questions: